How much will my shipping cost?
NZ SHIPPING - Flat rate shipping fee of $11.95 per order (framed or unframed prints plus T-Shirts) regardless of how many items are in the order.
AUSTRALIA SHIPPING - We also ship to Australia and charge a flat-rate shipping fee of $39 per order regardless of how many items are in the order.
How long will my order take to arrive?
All our products are custom made and therefore subject to pre-order.
For t-shirts and unframed image orders, we aim to dispatch orders within 6-10 working days.
For framed images, all frames are handmade on a regular cycle. We order frames on Monday's to ship them on Wednesday of the following week. This means that your order may take between 10-16 working days to dispatch depending on when we receive your order.
Under normal operating conditions, delivery is usually 1-3 for North Island or South Island deliveries. For rural addresses please allow an extra 2-3 working days.
Please also bear in mind we are a small team and although we process orders as soon as we can, occasionally orders can take a little longer than the timeframes listed above. If you are needing an order before a specific date, please get in touch with us before you place the order and we'll see what we can do for you!
We've had an email saying our order is on the way, but it hasn't arrived yet?
Most orders should get to you within the next 1-3 working days from your email advice. South Island deliveries can take up to 2-4 working days and rural deliveries can take an extra day or two on top of that. However, occasionally shipping companies do make errors and/or experience abnormal volumes of packages and that can lead to a delay. If you have any queries at all please do not hesitate to contact us directly.
We haven't received a dispatch confirmation email yet?
We aim to stick to the time frames specified and if we incur a delay one of our team members will contact you to explain why. If you have any concerns regarding your order we are always available to discuss them. Please email us at email@example.com with a contact telephone number.